FAQ's
Where are you located?
Modesto, California
 
What are you store hours?
Monday- Friday 10am - 6pm
Saturday 10am - 4pm
Closed Sundays
 
What is your return policy?
Please see our Exchange/Return policy link at the bottom of the Home Page
 
Do I need an appointment for pointe shoes?
Yes, we highly recommend that you schedule a fitting appointment. Most appointments take 45 minutes for a full fitting. If you want the same shoe you're currently wearing, an appointment is not needed. However, we may not be able to provide you with our complimentary sewing service.
 
How old do you need to be to get pointe shoes?
Per the International Association of Dance Medicine and Sciences, The Dance Bag recommends 12 years old with at least two 60-90 minute ballet classes a week. We also encourage pre-pointe dancers to work with an exercise band for a year before advancing to pointe.  For more on this topic, visit our informational site and click on the "first pair" drop down box under pointe shoes.
 
Can I return in store?
Yes, please bring your items, order number, receipt and original packaging.